Shipping policy
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed the next working day.
Shipping Time
Once dispatched, orders are delivered within:
-
Metro Cities: 2–4 business days
-
Rest of India: 4–7 business days
Delivery timelines may vary during sales, festivals, or unforeseen courier delays.
Shipping Charges
-
Free Shipping on all prepaid orders
-
COD Shipping Fee (if applicable): As displayed at checkout
Shipping charges (if any) are clearly shown before payment.
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS / Email / WhatsApp to track your delivery in real time.
Delivery Partners
We work with trusted courier partners to ensure safe and timely delivery across India.
Incorrect Address / Failed Delivery
If an incorrect address is provided or delivery fails due to customer unavailability:
-
Re-shipping charges may apply
-
Please ensure your address and phone number are correct at checkout
Damaged Package in Transit
If the outer package appears tampered or damaged at the time of delivery:
-
Please do not accept the parcel
-
Contact us immediately for assistance
Need Help?
📧 Email: support@snapgroom.in