Terms of service

Welcome to Snapgroom.
By accessing or using our website www.snapgroom.in, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

If you do not agree with any part of these terms, you should not use our website.

1. About Us

Snapgroom is an online store offering pet care and grooming products.
Throughout the site, the terms “we”, “us”, and “our” refer to Snapgroom.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are using the website under the supervision of a parent or legal guardian.

3. Product Information

We make every effort to display product descriptions, images, and prices accurately.
However:

  • Colors may vary slightly due to screen differences

  • We reserve the right to modify product details without prior notice

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR)

  • Payments are processed through secure payment gateways

  • We do not store your card or UPI details

  • We reserve the right to change prices at any time

5. Order Acceptance

  • Placing an order does not guarantee acceptance

  • We may cancel or limit quantities at our discretion

  • If payment is already made, a full refund will be issued in case of cancellation

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary by location

  • Delays caused by courier partners or external factors are not under our direct control

(Refer to our Shipping Policy for detailed information)

7. Return & Refund

Returns and refunds are governed by our Return & Refund Policy available on our website.

8. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, damage, or disrupt website services

  • Provide false or misleading information

9. Intellectual Property

All content on this website including:

  • Logos

  • Images

  • Text

  • Product designs

are the property of Snapgroom and may not be copied or used without written permission.

10. Limitation of Liability

Snapgroom shall not be liable for:

  • Any indirect or incidental damages

  • Allergic reactions or misuse of products

  • Delays in delivery beyond our control

Customers are advised to read product instructions before use.

11. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their content or privacy practices.

12. Termination of Use

We reserve the right to suspend or terminate access to our website if these Terms are violated.

13. Changes to Terms

We may update these Terms at any time.
Revised terms will be posted on this page.

14. Governing Law

These Terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.

15. Contact Us

For any questions regarding these Terms:

📧 Email: support@snapgroom.in
🌐 Website: www.snapgroom.in